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21 September 2026

Filled

Operations Manager

Fornham St Martin, Suffolk IP31

Operations Manager

The employer

FOLK is a thriving independent hospitality business in Fornham St Martin, just outside Bury St Edmunds. More than just a café, FOLK has grown into a vibrant destination encompassing great food, speciality coffee, retail, private dining and events.

Ambitious, creative and constantly evolving, FOLK has built a loyal following through warm hospitality, attention to detail and a genuine passion for creating memorable experiences. Quite simply, there’s nowhere else quite like FOLK.

The job

This is a hands-on role for an energetic and highly organised hospitality professional who thrives in a fast-paced environment where no two days are the same.

Working closely with the General Manager and Event Manager, you’ll be at the heart of the day-to-day operation, overseeing everything from rotas, stock and suppliers to service standards, training, costs and compliance.

You’ll be proactive, commercially minded and meticulous about detail, with a natural ability to anticipate what needs doing and make it happen. Your plans and priorities will often need to adapt as circumstances change, and embracing this flexibility is an important part of the role. Above all, you’ll be adaptable, enthusiastic and always willing to roll up your sleeves and jumping in when needed.

What you'll need

Solid hospitality experience
Confident, organised and calm.
A good head for numbers, stock and scheduling
Excellent communication and customer service skills.
A doer, a fixer and a lover of great hospitality

Where you'll be based

Fornham St Martin just outside Bury Saint Edmunds IP31

What you'll receive

Salary: based on experience
5 days / 40 hours
FOLK is generally closed on evenings and Sundays; however, the desire and ability to work our events on evenings and weekends will be a must.
Extended Christmas break
Staff lunch
Excellent coffee on demand
Summer party + staff socials
Staff discount

Find out more

To discuss this position in more detail, please send your CV to matthew@martin-salter.com or call 07812 995244.

All communication will be treated in complete confidence.

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