9 December 2024
Filled
Retail Manager
Orford, Suffolk, IP12

The employer
Pump Street Bakery offers outstanding bread and handmade pastries, all made daily by a small, close-knit team of bakers. The intimate café serves up sandwiches and savouries, alongside directly traded artisan tea, coffee, and their own single farm drinking chocolate.
The job
As Retail Manager you will manage and control the day-to-day operation of both the bakery shop and the chocolate shops in Orford & Woodbridge.
You will oversee the production of food in the bakery shop - maintaining and monitoring HACCP, schedules and stock, and product quality. You’ll lead, motivate, and develop the team to deliver the highest standards of quality and service, as well as setting rotas and providing line management and support to staff.
Although a management role, you will be leading from the front, serving customers in the bakery shop and being very hands-on.
You’ll report to the Executive Director, taking an active position in the management team and work cohesively with the bakehouse and chocolate divisions to enable production of products, stock control and sales, and ensure growth for Pump Street.
What you'll need
Experienced manager or supervisor from the hospitality or food retail industry
Exemplary levels of customer service and guest experience
Thrive in a fast-paced environment
Proficient in stock control and ordering to minimise wastage
Proactive approach to staff development and training
Organised and methodical in your approach
Engaging personality with a can-do attitude
Driving licence and transport due to location
Where you'll be based
The bakery and chocolate shop are situated in the village of Orford, on Suffolk’s heritage coast, with an additional chocolate shop in the market town of Woodbridge. You will spend your time in Orford, with occasional visits to Woodbridge.
What you'll receive
£33,000 - £35,000 per annum dependent on experience
Wednesday - Sunday 7am-4pm working week
28 days annual leave inclusive of bank holidays
Find out more
To discuss this position in more detail, please send your CV to martin@martin-salter.com or call 07983 967143.
All communication will be treated in complete confidence.