23 July 2026
Open
Receptionist
Heveningham, Suffolk, IP19
The employer
Wilderness Reserve is an 8000-acre estate of woodland, lakes and rolling pasture, sprinkled with an eclectic collection of historic and traditional Suffolk properties. Lovingly restored by artisans, each home has unique character.
From the grand Grade II listed manor house and restored 15th century barn, to charming, thatched cottages and romantic retreats, Wilderness Reserve is a long-term conservation and restoration project - protecting English nature and breathing new life into historic properties. It is unlike anything or any place you’ve ever been before.
The job
As Receptionist you will be responsible for delivering a warm, professional and memorable first impression to all guests at Wilderness Reserve. Your role supports the day-to-day operation of the reception and guest arrival experience, ensuring exceptional customer service standards across guest communications, check-in/check-out support, retail and barista services, stock control, and presentation of the reception environment.
You will act as a key point of contact for guest enquiries, providing accurate information and triaging requests to the appropriate internal departments to ensure seamless service delivery across the estate.
What you'll need
You will be enthusiastic about service and hospitality, exceptionally organised and committed to setting only the highest standards.
An excellent team player with a positive and lively attitude
An inspiring work ethic – we need people that raise the bar around them.
You will often need to multitask, therefore a hard-working attitude is key.
Barista experience is a bonus.
It is important that you are well-presented and courteous, in order to deliver an exemplary service to our guests.
A Full UK driving licence and your own transport.
Where you'll be based
Wilderness Reserve is located across 8000 acres, spanning Heveningham, Sibton, and Yoxford in stunning surroundings.
What you'll receive
£12.71 per hour
Employed role (permanent contract)
Working 40-45 hours per week over a five day period, to include weekends
Regular shift of 9am-6pm, with occasional early shift (7am-4pm) and late shift (10am-7pm)
A fast-paced, ever changing work environment to thrive and develop your career at the highest end of hospitality
Stunning working location in the Suffolk countryside
Find out more
To discuss this position in more detail, please send your CV to martin@martin-salter.com or call 07983 967143.
All communication will be treated in complete confidence.