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6 January 2025

Filled

Hotel Operations Manager

Woodbridge, Suffolk, IP13

Hotel Operations Manager

The employer

Seckford Hall is a beautiful luxury hotel and spa located close to Woodbridge, Suffolk. Steeped in history, the magnificent red brick Tudor building is over 500 years old and is complemented by the modern facilities of the newly refurbished Seckford Spa.

The job

As Operations Manager, you’ll report directly to the Hotel Manager and oversee the daily operations across multiple departments, including food & beverage, housekeeping, reception, breakfast services, night operations, and events management. Working collaboratively with department heads, you’ll ensure a seamless experience for every guest while driving efficiency and maintaining our high standards of service.
Your role will be varied and rewarding, covering everything from managing stock levels to coordinating large-scale weddings and events, all while creating a positive environment for both guests and staff.

What you'll need

A strong proven experience in hotel operations, ideally within a 4-star setting but with a 5 star mind, ideally for the last 3 years in a similar role.
Strong leadership and organisational skills, with the ability to motivate and manage diverse teams.
Experience managing food & beverage and reception operations is essential.
Clear understanding of Guestline PMS, or another PMS, inc EPOS and ResDiary ( Or similar )
A hands-on, guest-first approach with an eye for detail and quality.
A proactive mindset and the ability to thrive in a fast-paced environment and multi-task daily.

Where you'll be based

Seckford Hall is located close to the A12 near to the town of Woodbridge, Suffolk.

What you'll receive

£38,000 - £40,000 per annum dependent on experience
Full time employment, working 40 hours over 5 days per week on a rota basis
Tips shared equally with staff
Performance based bonus scheme
Occasional weekends off a real possibility
50% off food and beverage for up to 4 people in the restaurant
Employee rates for hotel stays
30% off spa treatments
28 days annual leave (including bank holidays in lieu)

Find out more

To discuss this position in more detail, please send your CV to martin@martin-salter.com or call 07983 967143.

All communication will be treated in complete confidence.

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