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Sales Office Manager

Campsea Ashe, Suffolk


The company


An authentic plantsman’s nursery & arboretum established in Suffolk for more than 30 years with one of the largest ranges of commercially available ornamental and native plants in the country and curators of an extensive botanic collection. They specialise in large specimen trees and shrubs with a commitment to supplying genuine English grown and English provenance native trees & hedging.

 

The job


You'll be responsible for making the customers' journey from first contact through to aftercare as smooth and pleasant as possible, upholding exemplary levels of customer care while ensuring no detail is missed and lines of communication remain open throughout. This will involve assisting with plant selection, creating invoices, arranging transport, and managing a small team of people doing the same.

You will work with the Nursery Manager to ensure the in-house stock control database runs efficiently and accurately

Some of your duties will be answering phone, email, and website enquiries in a timely and professional manner, recording stock numbers via a computerised database, and creating monthly reports.

 

What you'll need


You must be well organised, proactive, and an efficient administrator

Exceptional IT skills in order to be proficient at processing orders

An interest in plants, real passion for the outdoors, nature, wildlife and the environment, and be comfortable in an agricultural type office setting

Self-starter able to prioritise own workload

An ability to lead and manage a team

To be a good communicator

It is important that you are well-presented and courteous, in order to represent the company and uphold our values in your dealings with clients, customers, and colleagues.

We like a happy working environment so we ask that you are a good team player and are willing to be flexible to assist colleagues across the whole company

A Full UK driving licence and your own transport.

 

Where you'll be based


The nursery is based on an old farm in the beautiful Suffolk countryside, a truly idyllic location in Campsea Ashe, just outside Wickham Market.

 

What you'll receive


- £30,000 - £33,000 per annum dependent on experience

- Employed role (permanent contract)

- Working Monday to Friday, typically 40 hours per week between 8:30am-5pm with half an hour lunch break

- 28 days holiday including bank holidays

- Stunning working location in the Suffolk countryside

- An opportunity to become an important part of the business moving forwards

 

Find out more


To discuss this position in more detail, please send your CV to martin@martin-salter.com or call 07983 967143.

All communication will be treated in complete confidence.

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