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Operations Manager

Thorpeness, Suffolk

The company

A 36 bedroom hotel and golf club with superb restaurant and excellent local reputation


The job

Your primary area of focus will be the food & beverage service, supporting and motivating the team to establish and maintain a 'customer first' culture. You will ensure that all opportunities to increase F&B sales are taken, whilst maintaining levels of service expected to ensure a great customer experience. You'll also work closely with the events team to deliver exceptional events to our members and leisure guests.

You will support the General Manager in overall management of the business, taking full responsibility for the operation in their absence.


What you'll need

Experience in a service-centred role, preferably as AGM, Restaurant Manager, or F&B Manager

Understanding of exemplary levels of service

Experience in events management an advantage

Experience and understanding of the administrative side of a hospitality business

Excellent people management skills


Where you'll be based

The hotel is based in Thorpeness, Suffolk


What you'll receive

- £33,000 per annum

- Share of tips and gratuities

- Staff discount across group businesses

- Promotion and progression opportunities within the group


Find out more

To discuss this position in more detail, please send your CV to or call 07983 967143.

All communication will be treated in complete confidence.

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