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Operations Manager

Lavenham, Suffolk

The company

A 15th century luxury hotel, spa, and restaurant in the stunning village of Lavenham.


The job

You will support the General Manager in overall management of the business, taking full responsibility for the operation in their absence. Your primary area of focus will be the food & beverage service, supporting and motivating the team to establish and maintain and 'customer first' culture. You will ensure that all opportunities to increase F&B sales are taken, whilst maintaining levels of service expected of a 2AA rosette-level restaurant.


What you'll need

Experience in a service-centred role, preferably as AGM, Restaurant Manager, or F&B Manager

Understanding of exemplary levels of service

Experience and understanding of the administrative side of a hospitality business

Excellent people management skills


Where you'll be based

The hotel is based in Lavenham, Suffolk


What you'll receive

- £35,000 per annum

- Share of tips and gratuities

- Option of accommodation whilst settling if moving to the area

- Staff discount across group businesses

- Promotion and progression opportunities within the group


Find out more

To discuss this position in more detail, please send your CV to or call 07983 967143.

All communication will be treated in complete confidence.

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