top of page

Operations Assistant

Bildeston, Suffolk

The company

A family-owned estate comprising a selection of pubs, restaurants, and a country house getaway with exciting growth ambitions and environmental and sustainability targets.


The job

As Operations Assistant, a core part of your role will be communicating with guests once bookings have been confirmed to ensure the property is prepared for their stay and their requirements are met, liaising with housekeeping, maintenance, and other stakeholders.

In addition, you will work closely with the Head of Hospitality to perform duties similar to an Executive Assistant, completing 'mini-projects' independently, using initiative to achieve results with little supervision.

This role would suit someone keen to develop a senior management career in hospitality, as you will be exposed to all aspects of the day-to-day running of a multi-venue operation.


What you'll need

Passion. In abundance. We value attitude over experience.

Considerable experience in administration or a PA/EA role, preferably in a similar (hospitality/luxury) sector

Environmentally conscious in line with the groups values

A real self-starter with an ability to prioritise your own workload

A full UK driving licence due to the rural locations of the properties


Where you'll be based

You will be based between the groups properties, either Bildeston or Sudbury.


What you'll receive

- £23,000 - £25,000 per annum dependent on experience

- Monday-Friday working week, 9am-5pm

- Longevity bonuses

- Staff discount across group businesses

- Promotion and progression opportunities as the group grows

- Training provided to enhance your skills


Find out more

To discuss this position in more detail, please send your CV to or call 07983 967143.

All communication will be treated in complete confidence.


bottom of page