top of page

Guest Service Advisor

Southwold, Suffolk

The company

A long-standing, reputable business which manages stunning holiday cottages in Southwold and the surrounding villages.


The job

As Guest Service Advisor you will cover a wide range of property management responsibilities as part of a close-knit team, including liaising with prospective tenants by phone and email, processing bookings, liaising with owners and resolving any issues or problems that may arise, creating arrival envelopes, monitoring check-ins/check-outs, completing property checks, and much more.


What you'll need

An experienced administrator able to prioritise own workload

Exemplary levels of customer service

A friendly, positive, and bubbly demeanour

A real team player - we have a close-knit team


Where you'll be based

The office is based in Southwold in a town centre location.


What you'll receive

- £23,500 - £24,500 per annum dependent on experience

- Monday - Friday 9am-5:30pm with the occasional weekend day (time off in lieu provided)

- 28 days annual leave including bank holidays


Find out more

To discuss this position in more detail, please send your CV to or call 07983 967143.

All communication will be treated in complete confidence.


bottom of page