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Guest Service Advisor

Southwold, Suffolk


The company


A long-standing, reputable business which manages stunning holiday cottages in Southwold and the surrounding villages.

 

The job


As Guest Service Advisor you will cover a wide range of property management responsibilities as part of a close-knit team, including liaising with prospective tenants by phone and email, processing bookings, liaising with owners and resolving any issues or problems that may arise, creating arrival envelopes, monitoring check-ins/check-outs, completing property checks, and much more.

 

What you'll need


An experienced administrator able to prioritise own workload

Exemplary levels of customer service

A friendly, positive, and bubbly demeanour

A real team player - we have a close-knit team

 

Where you'll be based


The office is based in Southwold in a town centre location.

 

What you'll receive


- £23,500 - £24,500 per annum dependent on experience

- Monday - Friday 9am-5:30pm with the occasional weekend day (time off in lieu provided)

- 28 days annual leave including bank holidays

 

Find out more


To discuss this position in more detail, please send your CV to martin@martin-salter.com or call 07983 967143.

All communication will be treated in complete confidence.

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