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Front of House Manager

Wilderness Reserve, Suffolk

The company

Wilderness Reserve is an 8000-acre estate of woodland, lakes and rolling pasture, sprinkled with an eclectic collection of historic and traditional Suffolk properties. Lovingly restored by artisans, each home has unique character.

From the grand Grade II listed manor house and restored 15th century barn, to charming, thatched cottages and romantic retreats, Wilderness Reserve is a long-term conservation and restoration project - protecting English nature and breathing new life into historic properties. It is unlike anything or any place you’ve ever been before.


The job

As Front of House Manager you will oversee our team of front of house staff and ensure the smooth operation of our food and beverage department. You'll lead and motivate a team made up of hosts, servers, and bartenders, providing guidance, training, and support to maintain high standards of service and ensuring that all front of house staff are knowledgeable about menu items, specials, and beverage offerings, conducting regular training sessions to enhance staff skills and ensure consistent service quality.

You'll collaborate with hosts, sales reps, and chefs to ensure seamless communication and coordination between front and back of house teams, addressing any issues or concerns promptly to maintain efficient operations.

Additional duties will include stock management, shift scheduling, and staff time management.


What you'll need

Previous experience in a supervisory or managerial role within the hospitality industry.

Strong leadership and communication skills.

Excellent organizational and multitasking abilities.

Ability to work effectively under pressure in a fast-paced environment.

A Full UK driving licence and your own transport.


Where you'll be based

Wilderness Reserve is located across 8000 acres, spanning Heveningham, Sibton, and Yoxford in stunning surroundings.


What you'll receive

- £35,000 per annum

- Employed role (permanent contract)

- Working 5 days out of 7, including evenings and weekends, as the business requires

- Be part of a team that plans, runs, and delivers high-quality service to large-scale weddings and corporate bookings

- 28 days annual leave (bank holidays to be taken in lieu if worked)

- Stunning working location in the Suffolk countryside


Find out more

To discuss this position in more detail, please send your CV to or call 07983 967143.

All communication will be treated in complete confidence.


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