26 May 2026
Filled
Guest Experience Manager
Westhall, Suffolk, IP19

The employer
Nestled in the historic grounds of Paradise Farm with a 16th century farmhouse as its backdrop, Restaries is a luxury retreat offering contemporary comforts intertwined with a genuine reconnection to nature. Stay in beautifully restored spaces, wake to the sounds of the farm and explore coast and countryside.
The job
As Guest Experience Manager you will hold a dynamic role encompassing operational detail, guest experience, events, brand presentation, and site management.
You’ll be responsible for perfecting the guests' journey throughout their stay, being on hand to organise extra services as well as the setting up and delivery of pre-planned activities ranging from an intimate dinner party to carefully curated bespoke events.
You will be proactive in ensuring that the property and grounds are at all times beautifully presented in order that guests, who range from visiting families to corporate and PR events with incredible brands, are offered an exceptional service. You’ll schedule internal and external resources such as housekeeping and laundry and be hands-on with the management of the site
You’ll demonstrate strong taste and brand awareness for Restaries, with an understanding of what feels culturally relevant and on-point, using it to capture and upload content to social media channels.
This is a hugely varied role and you must be willing and capable to contribute across the whole business – from managing high-profile guests and events, to keeping the site tidy and wearing many hats, but it is a role that comes with autonomy and the opportunity to grow with the business and it’s passionate owners.
What you'll need
Energy, initiative, and good taste
A passion for hospitality and creating lasting memories for our guests and clients.
Standards driven and detail-orientated, accepting nothing less than perfection
Highly organised and a good manager of people
Exceptional customer service and guest interaction abilities
Experience in hospitality and event management, preferably in a luxury setting
An inspiring work ethic – we need people that raise the bar around them.
Social media savvy
Proficient with Google Suite and file-sharing tools such as Dropbox
Passionate about the outdoors, animals, and countryside life
It is important that you are well-presented and courteous, in order to deliver an exemplary service to our guests.
A Full UK driving licence and your own transport
Where you'll be based
Paradise Farm is located in Westhall, Suffolk, north of Halesworth
What you'll receive
£33,000 - £35,000 per annum dependent on experience
Full time role working 40 hours per week to include weekends, evenings, peak periods, school holidays, and half terms
Annual leave entitlement of 28 day inclusive of bank holidays
Find out more
To discuss this position in more detail, please send your CV to martin@martin-salter.com or call 07983 967143.
All communication will be treated in complete confidence.